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Case study · Local SEO · Insurance agency · Wilmington, Ohio, USA

Insurance agency in small-town Wilmington, Ohio: 261 direction requests from Google.

Wilmington is a small area, so only a few people search for insurance there. Local SEO makes sure this agency’s office is the one they find, call and drive to. SEO Guru is the SEO agency and registered SEO company behind this result, offering SEO services in Pakistan, the UK, the US and the Gulf.

261direction requests
96calls
435profile interactions
Google Business Profile overview for an insurance agency in Wilmington, Ohio: 1,591 profile views and 175 searches
1,591 profile views and 175 searches
At a glance

The client and the starting point.

ClientAn insurance agency office in Wilmington, Ohio, USA (name kept private)
IndustryInsurance: home and car
MarketA small town, targeted on its own
Same agencySecond location of our Columbus, Ohio insurance client
ServiceLocal SEO: Google Business Profile
PeriodMay to October 2026
The problem

A small town, where every search counts.

Wilmington is a small area. Only 175 searches showed this office’s profile, far fewer than in a city like Columbus.

In a small market every search counts. The goal is not huge traffic; it is making sure the few people looking for an agent nearby find this office, call it or come in.

The results

Found, called and visited.

All numbers come from the client’s own Google Business Profile performance reports.

435profile interactionsMay–Oct 2026
261direction requestsMay–Oct 2026
96callsMay–Oct 2026
78website clicksMay–Oct 2026
1,591profile views
175searches showed the profile

Direction requests per month

~30May
~38Jun
~88Jul
~41Aug
~50Sep
~14Oct

Direction requests per month from the office’s Google Business Profile, read from Google’s chart, so they are approximate. The May to October total (261) is exact. October is only partly counted.

Searches that found the office

  • “car insurance”< 15

Searches that showed the profile. Searches for the agency’s name, the insurance company it represents and its street addresses are hidden for privacy.

An honest note

These screenshots show this year only, so there is no comparison with last year. Website clicks were higher early in the period than later, and October is only partly counted. The strongest signal is direction requests: 261 people asked for the way to the office, with the most in July.

The proof

Straight from Google Business Profile.

Every screenshot is cut to Google’s Performance card. The client’s name and address are hidden for privacy.

Google Business Profile for an insurance agency in Wilmington, Ohio: 261 direction requests, May to October 2026
261 direction requests, May to October 2026
Google Business Profile for an insurance agency in Wilmington, Ohio: 96 calls, May to October 2026
96 calls, May to October 2026
Google Business Profile for an insurance agency in Wilmington, Ohio: 435 profile interactions, May to October 2026
435 profile interactions, May to October 2026
Google Business Profile for an insurance agency in Wilmington, Ohio: 78 website clicks, May to October 2026
78 website clicks, May to October 2026
The takeaway

What this means for your business.

Local SEO is not only for big cities. In a small town, being the office people find on Google means calls and visits that would otherwise go to someone else: here, 96 calls and 261 requests for directions in six months.

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